Frequently Asked Questions

Everything you need to know about your TAKASHIMA beauty journey.

Are your beauty products 100% authentic?

Absolutely. At TAKASHIMA, we source all our skincare and cosmetics directly from authorized distributors and the brands themselves to ensure every product is 100% genuine.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your beauty essentials sooner.

What is your return policy for opened products?

Due to hygiene and safety reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.

Do you offer international shipping?

Yes, we currently ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the final stage of checkout.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless shopping experience.